Common Questions
Service Areas
Ashburn, Fairfax*, Falls Church*, Great Falls*, Hamilton*, Herndon, Leesburg, McLean*, Oakton, Oakhill, Potomac Falls, Reston, Sterling, Vienna, Waterford* and Western Loudoun*.
* We service areas of these cities.
In some cases, for an extra charge, we can extend outside of our service area. Inquire for more details.
Keys/Home Entry
YDS uses on-site keys only. On-site keys are lockboxes, garage codes, door codes or onside Leasing office or concierge desk pickup.
GPS Tracking
After each visit your sitter will send you an electronic journal that includes a GPS tracked map of your visit.
Holidays
January: New Years Day** $12.00. Birth of Martin Luther King, Jr. $8.00 per visit.
February: Presidents Day $8.00 per visit.
May : Memorial Day** $12.00.
June: Juneteenth $8.00.
July: Independence Day** $14.00.
September: Labor Day** $12.00.
October: Columbus Day $8.00 per visit.
November: Veteran's Day $8.00 per visit. -Thanksgiving Day** $14.00. - Day After Thanksgiving** $12.00.
December: Christmas Eve** $12.00. Christmas Day** $14.00. -New Year's Eve** $14.00.
** Re-Occurring service are automatically cancelled on these holidays.
Additional info may be found on our services page.
Service Hours
We offer services starting from 7am-9pm.
Office Hours are Monday - Thursday 9am-4pm. Friday 9am-2pm.
Office Hours may be limited or closed on Holidays. Drop in and Pet Sitting services are available on Holidays*.
* Holiday rates may apply.
Service Recommendations and Requirements.
To be able to provide you with the best quality of service we recommend you follow your pet's current routine to prevent anxiety or issues with your pet.
If you just need a potty break, A 15-30 minute visit is a great option.
If you have a high energy pup and would like to exercise out some energy we recommend a 30-60 minute visit.
For puppies and seniors, we recommend 2 visits per day. For puppies to help with potty training, energy, and extra feeding needs. For seniors for some extra love and to help alleviate senior potty issues.
For Pet Sitting we recommend 3-4 visits per day on full days, keeping your pet as close to their normal routine as possible to alleviate stress.
For Cat Sits and Small Animal Care visits. We recommend at least one visit per day to check that food and water has not been knocked over, pet has not trapped themselves in a closet or become stressed from too much alone time, causing illness or injury.
