Your Dog Smiles Pet Services
11160-C1 South Lakes Drive #617
Reston, VA 20191
ph: 703-962-7222
alt: 703-910-5166
info
Getting started
New and potential clients
Getting Started
For more information or to request a meet and greet you may use the easy to use form below or call us at 703-962-7222.
Request Info - We generally will return your request by email. If you prefer phone, please just let us know and we will call you instead.
We look forward to working with you!
*About our meet and greet: In order to protect you, your pet and our sitters we require all of our sitters to be introduced to your pet in your pet(s) own setting(your house). This also gives you the opportunity to meet us and us meet you. You will be able to provide all the in person details to properly care for your home and your pet. For pet sits and dog walks we may be taking your dog on a 5-10 minute walk to see how the dog does with the sitter out of your presence. The meet and greet is a $20.00 fee.
General Policies: Our Policies that allow us to provide the best care possible for your pets. Subject to change at anytime.
All new clients require a meet and greet.
For Dog Sitting - no less than 2- 30 minute visits per day (Not including client departure and arrival dates.)
For Cat Sitting -no less than 1 visit per day. Sorry we do not offer every other day.
Cancelation Policy - For non-pet sit services we ask for at least 24 hours notice to avoid fee. Any non-pet sit services that are cancelled within 24 hours, a fee equal to the price of service, may be received if we are unable to provide adequate notice to our sitters. For pet sits, deposits are non-refundable unless the sitter can reschedule the time lost.
Keys - We do ask for at least 2 sets to keep on hand, if you prefer us to not keep keys we recommend a lock box. More info on this is enclosed with our new client set up.
Pet Vaccinations - We require all pets to have current rabies vaccinations and licenses(where applicable).
Last Minute Requests - We do the best we can to accommodate all last minute needs for current clients. A charge of $10.00 may apply to any last minute changes due to paperwork, scheduling and other items that are required to accommodate the request.
If you are not a current client, Due to paperwork, scheduling and the process of our new client setup, we require at least 48 hours notice to accommodate your request. Anything less than 48 hours that we are able to accommodate will require a $35.00 rush fee for set up.
All of our sitters have completed and passed a background check by: Certifiedbackground.com
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11160-C1 South Lakes Drive #617
Reston, VA 20191
ph: 703-962-7222
alt: 703-910-5166
info
